The Journal of Personality and Social Psychology estimates that 50% of the time, the tone of our email gets misinterpreted by the receiving party. About 70% of team communications are now virtual, with 300 billion emails being sent daily. This potential for misunderstanding can get worse as more employees work remotely. In short, we’re all immigrants when it comes to digital body language.
There’s no common definition for digital body language, how to interpret it, or what’s the appropriate tone, channel, or response time for such communications. In this Digital Body Language summary, you’ll learn the components and 4 laws of digital body language and what it takes to communicate clearly across differences.įeel free to check out our book summary bundle in pdf/mp3 infographic, text and audio formats!įor millennia, human beings interacted face-to-face and developed complex non-verbal cues and body language. By comparison, digital communications are still extremely new. This playbook by Erica Dhawan helps you to understand digital body language, and learn how to communicate effectively in a digital world.
Yet, anxiety and misunderstanding can arise because we send the wrong signals in our texts, emails, and social media messages, or misinterpret others’ messages. Trust and connection are essential for any relationship.
